BKW, a Swiss power production and distribution utility, uses metaphactory to power a knowledge graph-driven master data management solution. This central platform streamlines data from multiple sources and provides end users with a comprehensive view of all data related to its smart meter operations. 

The solution addresses previous challenges with data bottlenecks in receiving and distributing data to different systems, making this information transparent to all relevant stakeholders. Their operations team can now review the statuses of smart meters and detect any issues or discrepancies, as well as monitor usage, streamline invoicing processes, and reduce supply downtime. Having a centralized platform users can interact with independently relieves the load on the IT team and eliminates the need for unreliable data storage methods such as spreadsheets and paper documents. 

The project arose from a need to address pressing smart meter chokepoints and facilitated the scaling of their smart meter operations across the country.

To learn more about this project, read this blog post “How BKW Energie resolved smart meter choke points with a knowledge graph”.