COMPANY

FAQ

Everything you always wanted to know about metaphactory & decision intelligence through knowledge democratization

 

Getting started with metaphactory

What is metaphactory?

metaphactory is a low-code FAIR data platform designed to accelerate our customers' Knowledge Graph journey and drive knowledge democratization by delivering innovative features for knowledge graph management, semantic knowledge modeling, rapid application building, knowledge discovery and end-user oriented interaction.

 

Learn how to use metaphactory step-by-step with our self-guided tutorial which includes informative videos and hands-on exercises. For additional questions or to request a demo, don't hesitate to contact us - our experts are here to help.

Licensing

How many users are included in my license?

Every license (metaphactory instance) includes access for an unlimited number of users.

 

For additional questions, don't hesitate to contact us - our experts are here to help.

Company

What industries are using metaphactory?

metaphactory powers Knowledge Graphs for customers in industries such as (but not limited to):

  • Pharma & Life Sciences
  • Engineering & Manufacturing
  • Automotive
  • Energy
  • Cultural Heritage & Humanities
  • Finance & Insurance
  • IT & Cloud
  • Business

For additional questions, don't hesitate to contact us - our experts are here to help.

metaphacts Academy

What kind of training does metaphacts offer?

metaphacts Academy offers a variety of courses & certification paths to help you advance your knowledge graph skills.

 

The metaphacts Academy consists of the following modules:

 

» metaphactory basics

» Visual modeling

» App building basics and App building advanced 

 

Additionally, we offer foundational training on RDF, SPARQL, OWL and SHACL to get you and your team started on the basics of the W3C standards.

 

To validate your skills, you and your team can also get certified as Knowledge Graph Application Engineer, Knowledge Graph Engineer and Knowledge Graph Solution Architect.

 

Learn how to use metaphactory step-by-step with our self-guided tutorial which includes informative videos and hands-on exercises. For additional questions or to request a demo, don't hesitate to contact us - our experts are here to help.

Customer support

What kind of support does metaphacts offer?

Every metaphactory license comes with our "standard support" package, which includes support during German business hours (Mo - Fr, 9am - 5pm) via email and a ticket system. Advanced and premium support packages, as well as specifically tailored support options can be purchased additionally.

 

For additional questions, don't hesitate to contact us - our experts are here to help.

Technology

What is a Knowledge Graph?

Knowledge graphs are large networks of entities representing real-world objects, like people and organizations, and abstract concepts, like professions and topics, and their semantic relations and attributes. While there are many other varying definitions that exist, our definition of the knowledge graph places emphasis on defining the semantic relations between entities, which is central to providing humans and machines with context and means for automated reasoning.

 

Read our blog post "The importance of the semantic knowledge graph" for additional insights on this topic. For additional questions or to request a demo, don't hesitate to contact us - our experts are here to help.

Would you like to learn more about metaphacts and our product and solution offerings? Contact us and we will get in touch with your shortly!