Privacy & Cookies Policy

Updated: June 16, 2023

1. Introduction

1.1. We are committed to safeguarding the privacy of our website visitors.

 

1.2. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.

 

1.3. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.

 

1.4. In this policy, "we", "us" and "our" refer to metaphacts GmbH. For more information about us, see Section 14.

2. Credit

2.1. This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).

3. How we use your personal data

3.1. In this Section 3 we have set out:

 

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

 

3.2. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

 

3.3. We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business or the performance of a contract between you and us and/or the taking steps, at your request, to enter into such a contract.

 

3.4. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. For further information, please see 5.3 and 10.7.

 

3.5. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

 

3.6. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

 

3.7. In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

3.8. Please do not supply any other person's personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.1. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

4.2. Your personal data held in our website database will be stored on the servers of our hosting services providers identified at https://www.ionos.de/

 

4.3. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1. In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

 

5.2. The hosting facilities for our website are situated in Germany. We will store all the personal information you provide to us directly on our secure servers.

 

5.3. The information you provide for the purpose of subscribing to our newsletter will be stored on the MailChimp servers in the US. For further information, please see 10.6.

 

5.4. The information you provide for the purpose of signing up for our free 14-day trial or for our free tutorial incl. a 4-week free trial will be stored on the Pipedrive servers hosted in Frankfurt, Germany.

6. Retaining and deleting personal data

6.1. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

 

6.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

 

6.3. We will retain your personal data as follows:

 

(a) usage data will be retained for a minimum period of six months following the date of collection, and for a maximum period of two years following your request to delete the data;

(b) enquiry data will be retained for a minimum period of six months following the date of enquiry, and for a maximum period of two years following your request to delete the data;

(c) notification data will be retained for a minimum period of six months following the date that we are instructed to cease sending the notifications, and for a maximum period of two years following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications).

 

6.4. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Your rights

7.1. In this Section 7, we have listed the rights that you have under data protection law.

 

7.2. Your principal rights under data protection law are:

 

(a) the right to access - you can ask for copies of your personal data;

(b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(c) the right to erasure - you can ask us to erase your personal data;

(d) the right to restrict processing - you can ask use to restrict the processing of your personal data;

(e) the right to object to processing - you can object to the processing of your personal data;

(f) the right to data portability - you can ask that we transfer your personal data to another organization or to you;

(g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and

(h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

 

7.3. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

7.4. You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

8. Cookies

9. Managing cookies

9.1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

 

(a) https://support.google.com/chrome/answer/95647 (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

 

Please note that we are not liable or responsible for the content or operation of third party websites, webpages, resources or mobile services.

 

9.2. Blocking all cookies will have a negative impact upon the usability of many websites.

 

9.3. If you block cookies, you will not be able to use all the features on our website.

 

9.4. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Please state your consent ID and date when you contact us regarding your consent.

10. Integration of services and contents of third parties

10.1. Google Analytics

 

Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"), Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Google Analytics uses cookies that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

 

With the help of Google Analytics, the following data is collected and processed:

  • IP address (anonymized)
  • Usage data
  • Click path
  • App updates
  • Browser information
  • Device information
  • JavaScript support
  • Visited pages
  • Referrer URL
  • Downloads
  • Flash version
  • Location information
  • Purchase activity
  • Widget interactions
  • Date and time of visit

We would like to point out that this website uses the "_anonymizeIp()" extension from Google Analytics. This activates IP anonymization on our website and your IP address will be truncated by Google, within member states of the European Union or other states party to the Agreement on the European Economic Area, before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The shortening excludes the possibility of direct personal reference.

 

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. By allowing Marketing and/or Statistics in the cookie window that appears the first time you visit our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can revoke your consent at any time with effect for the future, i.e., without the lawfulness of the data processing ceasing to apply until the time of your revocation, by using one of the following methods:

An opt-out cookie will be set to prevent future collection of your data when visiting this website.

 

The legal basis for the processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can refuse your consent or revoke it at any time via our Consent Manager with effect for the future if you do not want Google to collect and process the aforementioned data for the respective purposes.

 

In addition to Google Ireland Limited, your data may also be transferred to the following recipients for processing:

  • Google LLC.
  • Alphabet Inc.

If personal data is processed by Google, this data may also be transferred to the USA. We ensure the transfer of your data through so-called standard contractual clauses. These guarantee your data a contractual level of security during processing that corresponds to that of the GDPR.

 

For more information on Google's terms of use and privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ or https://policies.google.com/.

 

Google Analytics also allows us to use a JavaScript to track so-called events on our website, i.e., the click on certain buttons, the download of information, etc. You cannot object to this separately, but only by completely switching off the tracking as described above.

 

10.2. Matomo

 

We use the open source web analytics platform Matomo to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud

 

Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls such as not found pages, search engine indexing issues, which contents are the most appreciated, etc. Once the data is processed (number of visitors reaching a not found pages, viewing only one page, etc.), Matomo generates reports for us to take action, for example changing the layout of the pages, publishing some fresh content, etc.

 

Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is stored on servers in Germany. The purpose of this storage is to analyze the activities on the website in order to optimize the website offering. Matomo immediately anonymizes your IP address so that it is not possible to identify you personally and you remain anonymous to us. You can prevent the storage of cookies by selecting the appropriate settings in your browser software or by using our Cookie Consent Tool. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

 

The legal basis for the processing is Art. 6 para. 1. lit a GDPR, if you opt-in into cookies or is Art. 6. para. 1 lit. f GDPR based on legitimate interests, if you don't opt-in. Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

 

10.3. YouTube

 

We use a YouTube plugin for the integration of videos, which is operated by Google Ireland Limited, with its registered office in Gordon House, Barrow Street, Dublin 4, Ireland. The videos are stored on https://www.youtube.com/ and can be played directly from our website. These are all embedded in "enhanced privacy mode", which means that no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you accept our Marketing cookies and you play the videos will the data mentioned in the next paragraph be transferred. We have no influence on this data transmission.

  • IP address
  • Referrer URL
  • Device information
  • Viewed videos

By visiting our website and giving your consent to the use of YouTube, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in this privacy policy is transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. For more information on the purpose and scope of data collection and processing by YouTube, please see the privacy policy there. There you will also find further information about your rights and setting options to protect your privacy: https://policies.google.com/.

 

The legal basis for the processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can refuse your consent or revoke it at any time with effect for the future if you do not want Google to collect and process the aforementioned data for the respective purposes.

 

Your personal data will only be stored for the period of time for which they are required to fulfill the respective processing purpose. Your data will be deleted as soon as it is no longer required to achieve the purpose.

 

In addition to Google Ireland Limited, your data may also be transferred to the following recipients for processing:

  • Google LLC.
  • Alphabet Inc.

If personal data is processed by Google, this data may also be transferred to the USA. We ensure the transfer of your data through so-called standard contractual clauses. These guarantee your data a contractual security level during processing that corresponds to that of the GDPR.

 

For more information on Google's terms of use and privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ or https://policies.google.com/.

 

You can deactivate YouTube at any time via the Consent Manager.

 

10.4. LinkedIn

 

On our website, we use plugins of the LinkedIn network, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. When you visit our website that contains such a plugin, the content of this plugin is transmitted directly to your browser and integrated into the website by it.

 

By integrating the plugin, LinkedIn receives the information that you have accessed our website with your IP address. Please note that an exchange of this information already takes place when you visit our website, regardless of whether you interact with the plugins. If you interact with the plugins, for example by clicking the "Share" button, the corresponding information is transmitted from your browser directly to LinkedIn and stored there. If you are logged in to LinkedIn, LinkedIn can assign the visit to your LinkedIn user account.

 

You can find out how to change your privacy settings on LinkedIn at https://www.linkedin.com/legal/privacy-policy.

 

10.5. LinkedIn Insight Tag

We use the so-called conversion tracking with LinkedIn Insights Tag on our website. The provider of the tool is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

 

LinkedIn Insight Tag is JavaScript code that we have added to our pages. When you visit our pages and give your consent via our Cookie Consent Management, LinkedIn places a cookie on your device. This informs LinkedIn that you have visited our web pages.

 

Via the cookie, LinkedIn collects the following data: URL, referrer URL, device properties, browser properties, IP address, timestamps, events as well as page views.

 

What is the purpose of this data processing? LinkedIn Insight Tags enables detailed campaign reporting, we can track conversions as well as retarget our website visitors. The statistical analysis of the use of our website helps us to continuously optimize it. For example, we learn which LinkedIn ad or interaction on LinkedIn brought you to our website. This allows us to better control the display of our advertising.

 

LinkedIn shortens or hashes the IP addresses. Within 7 days, LinkedIn removes the direct identifiers of the members to pseudonymize the data. This remaining pseudonymized data is then deleted within 180 days.

 

We as a website operator do not receive any personal data from LinkedIn members, but only aggregated reports on the website target group and ad performance. e.g., on criteria such as industry, job title, company size, career level and location of the website visitors.

 

LinkedIn members can control the use of their personal data for advertising purposes in their account settings or object to LinkedIn analyzing your usage behavior and displaying interest-based recommendations at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

 

Please note that the data may be stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn may use the data for its own advertising purposes. Further information on LinkedIn Insight Tags can be found at https://www.linkedin.com/help/lms/answer/a489169 as well as in LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy.

 

10.6. Vimeo

 

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with a Vimeo plugin and give your consent, a connection to the Vimeo servers is established. In the process, the Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the U.S.A. If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account. The use of Vimeo is in the interest of an appealing presentation of our online offers.

 

The legal basis for data processing is Art. 49 para. 1 lit. a GDPR. You consent to your data being processed in the USA. The USA is assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by U.S. authorities, for control and for monitoring purposes, possibly also without any legal remedy. For more information on the handling of user data, please see Vimeo's privacy policy at: https://vimeo.com/privacy.

 

10.7. Workwise

 

In the course of handling application procedures in our company, we work together with the application platform of the service provider Workwise GmbH, Erbprinzenstr. 27, 76133 Karlsruhe. The recruitment of personnel on behalf of job seekers or employers is not commissioned order processing, but the use of an external professional service of an independently responsible person (LDA-Bayern, FAQ list of 20.07.2018). Further information on the data protection of the service provider Workwise GmbH can be found in the privacy policy: https://www.workwise.io/datenschutz.

 

10.8. Pipedrive

 

We use Pipedrive as our customer relationship management tool ("CRM tool") for processing and storing contact data of the provider Pipedrive OÜ on the basis of our legitimate interests (efficient and fast processing of user requests, existing customer management, new customer business, Art. 6 para. 1 lit. f GDPR), a private limited company established under the laws of the Republic of Estonia, with the address Paldiski mnt 80, Tallinn, 10617, Estonia, registered in the Estonian Commercial Register under the code 11958539, and a subsidiary of Pipedrive US.

 

When contacting us (via contact form or email) and when registering for a trial or tutorial on our website, the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 para. 1 lit. b GDPR. In order to process and respond to your request and messages as quickly as possible, we have connected our contact forms with our CRM tool - Pipedrive. The data submitted when filling out the form is transmitted to Pipedrive and stored there on Pipedrive servers hosted in Frankfurt, Germany. Pipedrive's privacy policy can be accessed here: https://www.pipedrive.com/en/privacy.

 

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

 

10.9. Mailchimp

 

This website uses the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

 

MailChimp is a service with which, among other things, the sending of newsletters can be organized. When you enter data for the purpose of receiving newsletters (e.g., e-mail address), this data is stored on MailChimp's servers in the USA. Mailchimp also analyzes the use of our newsletter and provides us with information about opened emails and used links which are also personal.

 

If you do not want your data to be transferred to Mailchimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

 

The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

 

The data you have provided to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter. After unsubscribing from the newsletter, your email address will be blacklisted by Mailchimp to prevent us from continuing to send the newsletter to you or accidentally putting you back on the recipient list. This ensures that you will only receive the newsletter again if you resubscribe yourself. . Data that has been stored by us for other purposes remains unaffected by this.

 

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses.

 

After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist, if necessary, in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

 

For more details, please refer to the privacy policy of MailChimp at: https://mailchimp.com/legal/terms/.

 

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

 

10.10. hCaptcha

 

We use hCaptcha (hereinafter "hCaptcha") on our website. hCaptcha is provided by Intuition Machines Inc 2211 Selig Dr, Los Angeles, CA 90026, United States (hereinafter "IMI").

 

With hCaptcha we verify whether data entry on this website is made by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website visitor for certain patterns. This analysis starts automatically as soon as the website visitor enters a website with activated hCaptcha. For the analysis, various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user) are evaluated. The data collected during the analysis is forwarded to IMI. If hCaptcha is used in "invisible mode", the analyses run completely in the background. Website visitors are not notified that an analysis is taking place.

 

The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 of the new German Telecommunications-Telemedia Data Protection Act (TTDSG), insofar as the consent includes the storage of cookies or access to information in the user's terminal device as defined by the TTDSG. The consent can be revoked at any time.

 

For more information about hCaptcha, see the privacy policy and terms of use at the following links: https://www.hcaptcha.com/privacy and https://hcaptcha.com/terms.

 

We have concluded a DPA with IMI which includes the standard contractual clauses of the EU Commission. This is a contract required by data protection law, which ensures that this provider only processes personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

11. Social Sharing buttons

11.1. Our website and/or its subdomains make use of Social Sharing buttons. When displaying the buttons, no information will be shared with the relevant Social Media platforms. When you choose to share a page via one of the buttons, the Social Media platform’s server will be informed on which page you are visiting (the page you are sharing). It is possible that the Social Media platform will add that information to to your personal profile with that Social Media platform. This is beyond our control. Social Sharing is used to help make our website better findable and to help you share valuable content with your followers. This constitutes a justified interest pursuant to Art. 6 para. 1 lit. f GDPR.

12. Application procedure

12.1. In the course of handling application procedures in our company, we work together with the application platform of the service provider Workwise GmbH (Imprint). Recruiting on behalf of job seekers or employers does not entail commissioned processing but the use of a third-party specialist service of an independently responsible person (LDA-Bayern, FAQ list dated 20.07.2018). Further information on the data protection of the service provider Workwise GmbH can be found in their privacy policy »

13. Amendments

13.1. We may update this policy from time to time by publishing a new version on our website.

 

13.2. You should check this page occasionally to ensure you are happy with any changes to this policy.

 

13.3. We may notify you of significant changes to this policy by email.

14. Our details

14.1. This website is owned and operated by metaphacts GmbH.

 

14.2. We are registered in Germany under registration number HRB 720635, and our registered office is at Daimlerstrasse 36, 69190 Walldorf, Germany.

 

14.3. Our principal place of business is at Daimlerstrasse 36, 69190 Walldorf, Germany.

 

14.4. You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website (+49 6227 6989965); or

(d) by email, using the email address published on our website (This email address is being protected from spambots. You need JavaScript enabled to view it.).

15. Data protection officer

Our data protection officer's contact details are:

ENSECUR GmbH, Kaiserstraße 86, 76133 Karlsruhe

This email address is being protected from spambots. You need JavaScript enabled to view it.