Providing prospective customers with tailored offers that fit their needs, cater to their budget, and are delivered in a timely manner is critical to business success.
A German enegry company leveraged metaphactory to build an innovative solution that supports sales employees in configuring, pricing, and quoting (CPQ) complex products tailored to meet specific customer requirements.
The solution is driven by a knowledge graph foundation, where knowledge that was previously hidden in sales experts' minds or hard-coded within proprietary tools becomes explicitly available and accessible to all relevant stakeholders - from sales and pre-sales employees to product managers and service engineers. With this solution, users go from having to spend hours manually reviewing available options and tediously assembling quotes, to a streamlined process that delivers an appropriate quote within seconds and allows them to spend more time on value-adding tasks.
Watch this talk held at the Ontotext Knowledge Graph Forum to learn more about this solution.
This German energy company leveraged metaphactory and its visual ontology modeling capabilities to build a domain modeling application for the energy sector. The domain modeling application can be used to describe concepts, relations and attributes relevant in this sector, with the ultimate goal of powering model-driven applications for, e.g., configuration management, predictive maintenance, manufacturing planning, etc.
metaphactory is used by BKW, a Swiss power production and distribution utility, to power a Knowledge Graph-driven master data management solution that delivers a central platform correlating information provided by smart energy meters with relevant customer data. The solution allows the customer to monitor usage, streamline invoicing processes, and reduce supply downtime.